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Everything you need to know to assist you with online calls and the technology you use.

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Welsh Ambulance Service - WAS

WAS Telephone number – Fixed

When connected to WAS and if you are in a queue, you will hear a short message (Welcome to the InterpreterNow 111 service……… along with queue position number). After this message there will be silence until your call is answered. Please hold on even tough you may feel there is nothing there.

NHS 111 lookup tables

Some installations of the NHS 111 lookup tables may be out of date resulting in some ‘no answers’ – versions being checked with number/s being checked with NHSE – Fixed

Online System Status

The current issue with the end of call reports not loading – fixed